Segment-specific offers
Show one funnel to first-time customers and another to repeat customers using the order count condition.
Post purchase upsell
Offer one more product right after payment
Show an upsell once checkout payment is complete. Build funnels for different customer segments, with up to two upsells and one downsell each.
- Post-purchase page
What it is
Post purchase upsell, explained
A post purchase upsell appears after the customer has paid. In Post Purchase Upsell each funnel can include Upsell 1, Upsell 2, and a Downsell, each with its own product, discount, and layout.
Use it to add a second item without interrupting checkout. Funnels can be limited by order contents, customer, order value, location, or dates, and several funnels can run in priority order.
For the shopper
How it works on your store
- Step 01
Customer completes payment
The offer appears after the checkout payment is completed.
- Step 02
Upsell 1 is shown
The customer sees your first offer, optionally with a countdown timer.
- Step 03
The next step depends on the choice
Upsell 2 shows only if they accept Upsell 1. The downsell shows only if they decline it.
- Step 04
Thank you page follows
The funnel's thank you page block is evaluated next and can still appear if its conditions are met.
For you
Set it up in Post Purchase Upsell
Options you control
- Two upsells and one downsell per funnel
- Conditions: product, product tag, exclusions, variant name, customer tag, order count, language, order value, quantity, shipping country, and dates
- Automatic discount by percentage or fixed amount
- Free shipping or a shipping fee on the upsell
- Countdown timer, text, callout banner, divider, and image widgets
- Layouts: two columns with image left or right, or single column
- Funnel priority by drag and drop
- Free to use, per the user guide's pricing page
01. Select the app for the post-purchase page
In Shopify, go to Checkout settings, choose Tek Labs Post Purchase under Post-purchase page, and save.
02. Set the funnel conditions
Show the funnel to all customers, or untick that and combine product, customer, order, location, and date conditions.
03. Build Upsell 1
Add an offer product (one variant), then edit the layout: timer, discount, shipping, price breakdown, text, banner, and images.
04. Add Upsell 2 and a downsell
Both are optional and use the same settings. A funnel does not need all of them.
05. Order your funnels
With more than one funnel, drag to set priority. Priority 1 is processed first.
Use cases
Where it pays off
Country-specific upsell
Limit an offer to orders shipping to a chosen country.
Accessory after a main product
Trigger an add-on when a specific product is in the order.
Fallback with a downsell
Offer a lower-priced alternative when the first upsell is declined.
FAQ
Frequently asked questions
Does this need Shopify Plus?
No. The user guide says only the checkout page widgets need Shopify Plus. Post-purchase upsells do not.
Can I show different offers to different customers?
Yes. Use funnel conditions such as product, customer tag, order count, language, order value, and shipping country, and order multiple funnels by priority.
When might the offer not appear?
Shopify's limits apply, for example orders paid with wallets or installment services, orders below 0.50 dollars, and orders outside the Online Store channel. See the guide's limitations page for the full list.
How many offers can a customer accept?
The guide notes a customer can accept a maximum of three post-purchase offers for each checkout.
What does it cost?
The user guide says the app is completely free for all users.
Related features
Pairs well with
Post Purchase UpsellThank you page offersUpsells, coupons, and banners on the thank you pageRead more →Free Gifts BOGO & UpsellYou may also like recommendationsCross-sell recommendations with a discountRead more →Free Gifts BOGO & UpsellFree gift with purchaseReward bigger carts with a free or discounted giftRead more →
Start gifting in a few minutes.
Free gifts, BOGO, bundles and progress bars. Every offer type, on a free plan to start.