VIP gift
Give a gift only to customers tagged VIP.
Customer targeting for offers
Customer targeting for offers
Show a gift or milestone reward only to the customers you choose: by customer tag, specific customers, logged-in status, number of past orders, or total spent.
- Storefront
- Cart
What it is
Customer targeting for offers, explained
Advanced conditions let you restrict a Free gift offer to the right audience. You can include customers with a tag, pick specific customers, limit to logged-in or logged-out shoppers, or use order history such as a minimum and maximum order count or total spent.
Use it for VIP rewards, first-order gifts, wholesale tags, or members-only perks. The storefront reads the customer's tags, order count, and total spent from the logged-in account, and the Shopify Function checks them again at checkout.
For the shopper
How it works on your store
Scroll through the steps. The phone shows what the shopper sees at each one; products and prices are an example.
- Step 01 / 04
Shopper visits the store
The offer only shows when the shopper matches the rule.
- Step 02 / 04
Eligibility is checked
The storefront checks the customer's tags, login state, order count, and total spent.
- Step 03 / 04
Eligible shoppers see the offer
They see the gift widgets and can earn the reward.
- Step 04 / 04
Checkout confirms it
The discount function checks the same customer data, so the gift is only discounted for eligible customers.
For you
Set it up in Free Gifts BOGO & Upsell
Options you control
- Customer tags (apply to customers with specific tags)
- Specific customers (apply to selected customers)
- Customer status: logged in customers or not logged in customers
- Order count with Min value and Max value
- Total spent in order history with Min value and Max value
- Customer tags can be included, and the app also lists an Exclude customer with specific tags eligibility option
- Milestone rewards support customer tags and customer status
-
02. Open Advanced conditions
On the Condition step, find Advanced conditions (these conditions are optional).
App admin · App Store listing -
03. Choose a trigger
Under Customer trigger pick Customer tags, Specific customers, or Customer status. Under Order history trigger pick Order count or Total spent in order history.
App admin · App Store listing -
04. Save and test
Save the offer and test with a customer account that matches, then one that does not.
Use cases
Where it pays off
First order welcome
Use an order count maximum so the gift goes to new customers.
Big spenders
Reward customers whose total spent passes a value you set.
FAQ
Frequently asked questions
Does it work for guests?
You can target logged-in or not logged-in customers. Tags, order count, and total spent need a logged-in customer.
Which offers support it?
Free gift offers support all of these conditions. Milestone reward bars support customer tags and customer status. Product bundles support tags, specific customers, and status.
Is it checked at checkout?
Yes. The discount function receives the customer's tags, amount spent, and number of orders and applies the discount only when the rule matches.
Related features
Pairs well with
Start gifting in a few minutes.
Free gifts, BOGO, bundles and progress bars. Every offer type, on a free plan to start.